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Feature Articles

2008 Top Picks

From March to July, you completed the Reader's Choice Survey and told us if your facility makes the grade.

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Hospitals Rated High in Quality of Care

"What makes me proud to say I work at Holy Cross Hospital oncology unit: no matter what else is going on - staffing, new computer charting system training - patient quality of care is always placed first. We are advocates for our patients and their families."

- Marilyn H. Jiggitts, MSN, RN
clinical nurse specialist, oncology,
Holy Cross Hospital

"The quality of care provided to the patient and the close relationship the hospital has with the community makes me proud to say I work for Baltimore Washington Medical Center. We take a family-oriented approach to healthcare."

- Patricia Bryan, RN
Baltimore Washington Medical Center

"Baltimore Washington Medical Center encourages and supports nurse involvement by organizing collective efforts in various committees to improve and maintain a high quality of care."

- Kara Marcoux, RN
Baltimore Washington Medical Center

"Everyone is friendly here at Good Samaritan Hospital. You feel valued as an employee; and strong teamwork equals excellent quality care."

- Karen Sparkman, RN, CRRN
rehabilitation nursing,
Good Samaritan Hospital

"I am proud to work at an institution that values the talents of the people who work there. Johns Hopkins Hospital takes on the sickest and most complicated patients and provides them with compassionate and skilled care. Every day I feel I am part of a very special team of people."

- Melinda Walker, RN
psychiatry,
Johns Hopkins Hospital

"I am proud to work at Georgetown University Hospital because of the excellent care we provide to patients. We are always looking for ways to do things better, to improve the quality of care for our patients. There is definitely a culture of quality at GUH, which is very important. Nursing research is a priority; currently, there are more than 25 research studies approved or in development by our institutional review board."

- Kristen Hansen, MSHA, RN, NE-BC
coordinator, professional practice and Magnet,
Georgetown University Hospital

Our nursing staff is vibrant, passionate and dynamic, and this not only makes Georgetown University Hospital a great place to work, it directly impacts care leading to positive patient outcomes. We routinely receive compliments from patients citing our outstanding nursing care in comparison to their other healthcare experiences."

- Justine DeWitt, BSN, RN, OCN
inpatient hematology/oncology,
Georgetown University Hospital

"Children's National Medical Center stands out because the staff here is truly invested in the care and well-being of children and their families. This institution is nurse-supportive and invests in the professionalism of its nurses. Our center of focus in everything revolves around quality of care and patient safety."

-Tina Kunze Humbel, BSN, RN, CPN, CCRN
cardiac intensive care unit,
Children's National Medical Center

"Children's National Medical Center deserves to be ranked because the No. 1 reason we come to work every day is the patients and families. Everyone in the hematology/oncology department at some point has gone above and beyond the call of duty for their patients; whether it is holding a hand, consoling a patient or family member, staying late to finish a job or just being there."

- Rochelle Robinson, MS, BSN, RN, CPON
clinic nurse manager, department of hematology/oncology, Children's National Medical Center

"I love working at Children's National Medical Center; it has been such a great place to work for the past 14 years. It's amazing to see the work being done to heal and comfort so many children, and to be alongside their families in some of the best and worst times. The nurses and pediatric physicians are the best."

- Pamela N. Petto, BSN, RN, CPON
clinical coordinator, med/surg nursing,
Children's National Medical Center

Hospitals Rated High in Communication

"Holy Cross Hospital has various ways to keep us informed. All things happening at the hospital are put on our intranet, called HCnet. There are also other avenues to get information to everyone: Hospital Happenings, a weekly publication posted in the elevators; a weekly newsletter and biweekly employee newsletter; a bimonthly publication that tells of hospital activities, initiatives and information; and our CEO holds quarterly town hall meetings."

- Marilyn H. Jiggitts, MSN, RN
clinical nurse specialist, oncology,
Holy Cross Hospital

"Baltimore Washington Medical Center has a warm, caring, nurturing environment of co-workers that fosters a collaborative team approach, contributing to exceptional service. We also have a supportive, committed and hard-working administration that insists the community is provided the highest level of healthcare around."

- Robin Ferralli, BSN, RN
nurse manager,
Baltimore Washington Medical Center

"Challenging myself personally and professionally has always been important to me, and that is easy to do at Franklin Square Hospital Center. From paid research internships to reimbursement for advancement on the professional nurse ladder, to journal clubs to nursing grand rounds, the opportunities are there for you. I am a happier, more interested and well-educated nurse because of Franklin Square's educational investment in nursing. I feel very lucky to work in an organization that stimulates me and is responsive to my special needs and continued professional development."

- Karen Ebert, MS, BSN
ambulatory ob direct care nurse,
Franklin Square Hospital Center

"Franklin Square Hospital Center is my home away from home and my extended family. I work with talented, caring and uniquely gifted folks who provide excellent patient care. They care about their community and are actively involved in reaching out to them in a variety of ways. I am proud to be a part of an outstanding organization that recognizes my contributions and values me and the work I do."

- Susan Garde, RN, CAPA
patient care coordinator, ambulatory surgery center,
Franklin Square Hospital Center

"In the women's and children's department at Anne Arundel Medical Center, we have an MD/RN collaborative program that focuses solely on communication between the unit nurses and ob physicians to discuss what is and isn't working on our unit. This effort has helped foster the relationship between the two groups that is absolutely necessary for us to successfully advocate for the patient. Our goal is providing safe, quality care, and that is done through effective nurse/physician communication."

-- June Brouse, RN
clinical nurse II, mother/baby unit,
Anne Arundel Medical Center

"I live a mile from another hospital and choose to drive 50 miles round trip to Good Samaritan Hospital each day. GSH has been my home for 21 years and it feels like family. They have watched me grow and the support is tremendous."

- Carol Zeller, BSN, RN, CRRN
patient care manager, rehabilitation nursing,
Good Samaritan Hospital

"Communication is vital within any healthcare organization, [and] we have excellent communication tools at Georgetown Univeristy Hospital. We have an open door policy throughout the organization [where] any nurse can e-mail or call our chief nursing officer at any time. Our CNO also included nurses from all levels in developing our 5-year strategic plan. Participative management style is a part of the culture at GUH."

- Kristen Hansen, MSHA, RN, NE-BC
coordinator, professional practice and Magnet,
Georgetown University Hospital


2008 Top Picks

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It was evident that Georgetown University Hospital meets Magnet standards when my mother was hopitalized there in August, 2005. She recieved outstanding nursing care and our family was also supported.

Bernice Mowery,  Clinical Nurse Specialist,  IFHCNovember 11, 2008
Falls Church, VA




     

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