Retention Resource Center

Helpful news about your profession and information to help you succeed
following up with clients

Following Up With Clients Without Being Pushy

Following up with clients can be tricky, here’s how: We were taught in school how to perform services and sell products, but we weren’t taught etiquette for following up with clients. We’ve all experienced one time or another when we’ve let a client slip…

Customer Appreciation During the Holidays

The holidays are a very busy time for nearly every salon professional, as clients are trying to get those last-minute appointments to look great for the many events they will soon be partaking in. During the craziness of it all, it can be easy…